FAQ

Editions and pricing, supported mailboxes, privacy, AI, and how to send feedback—answers for common Orvia Mail questions.

Can I download Orvia Mail now?

Yes. Use the Mac App Store for the App Store edition; the latest Classic direct edition 0.8.7 is available from this support page.

Which mailboxes are supported?

The public release prioritizes Outlook, QQ Mail, Tencent Enterprise Email, NetEase 163/126, and custom IMAP/SMTP. Gmail is currently in limited testing for Plus annual subscriptions and valid Classic Licenses, with one admission per qualifying entitlement. Monthly members can keep an already-bound Gmail but cannot start a new admission during the beta.

When will I receive a notification?

We will send a notification when Orvia Mail officially launches. Gmail testing seats are limited, and some cloud AI features may be temporarily unavailable during the beta.

Will mail be uploaded to Orvia Mail servers?

Mail is sent and received directly through your mailbox provider, not through Orvia Mail-owned relay servers. AI is local-first, and cloud AI can be disabled.

Can I write mail offline?

Yes. Orvia Mail keeps outgoing messages in a local queue and sends them in order when the network returns.

How do I report issues?

Email orvia@aedc.cc with your macOS version, mailbox type, screenshots, and steps to reproduce when possible.

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